Terms and conditions

These Terms and Conditions ("Terms") govern your access to and use of services provided by ThorFortune Casino (the "Service"). By registering an account and using the Service you acknowledge that you have read, understood and agree to be bound by these Terms. For questions or notices, contact us at [email protected].

1. Legal Status

1.1 License Number

ThorFortune Casino operates under gaming authorization(s) issued for its operation. Publicly available sources reference differing licence identifiers for associated domains. Users are required to verify any licence number displayed on the specific domain they access against the relevant official regulator registry prior to making any deposit. No licence number displayed on a third‑party site should be relied upon without such independent verification.

1.2 Issuing Authority

Relevant authorisations referenced for the Service have been associated with Curaçao gaming authorities in publicly available materials. The existence of a Curaçao issuance on a third‑party page does not constitute authority to operate in jurisdictions that require local licensing. Customers in Canada should note that provincial regulators may require separate authorization.

1.3 Jurisdiction

The Service and its operations are described in public materials as connected to jurisdictions where Curaçao authorisations are commonly issued. The precise legal entity operating a particular domain may vary between domains. The identity of the legal entity responsible for a specific domain will be set out in that domain’s legal notices and terms; users must check those notices for the domain they use.

1.4 Allowed to Operate in Canada

Acceptance of players from Canada depends on the domain, local laws and provincial regulations. Presence of a promotional offer directed at Canada does not, by itself, constitute authority to operate in every Canadian province. It is your responsibility to ensure that participation from your province is permitted under applicable provincial law. ThorFortune Casino will restrict access where required by law or by payment provider rules.

2. Registration and Login Process

2.1 Step-by-Step Process

To create and use an account you must: (a) click “Register” or equivalent, (b) provide a valid email address and create a password, (c) supply your full name, date of birth, residential address, country of residence and chosen currency, (d) accept these Terms and any site rules and confirm you are of legal gambling age for your jurisdiction, (e) verify your email when requested, and (f) log in to select payment methods and any eligible promotion in the cashier. Failure to provide accurate information may result in account suspension, restriction or closure.

2.2 Is KYC/ID Verification Required

KYC (Know Your Customer) verification is required prior to making any withdrawal. Typical verification requirements include government‑issued photographic identification and a recent proof of address such as a utility bill or bank statement. Additional verification may be required for payment methods, including evidence of ownership of the payment instrument and, in some cases, a selfie or video check. Verification may also be required before approving certain deposits or bonus claims.

2.3 Time to Activate Account

Initial registration grants immediate access to the Service for play where permitted; however, full account activation for withdrawal is conditional upon successful KYC verification. Verification times vary and may take from a few hours to several days de on the volume of applications and completeness of documentation. If additional documentation is requested you must provide it promptly; delays in response will delay verification.

2.4 Terms of registrations (minimum age, one account per user, and restricted countries)

Minimum age: you must be of legal gambling age in your jurisdiction. One account per person: unless expressly permitted by the operator in writing, each person may hold only one account. The Service will maintain a list of restricted countries and will refuse registrations or limit access from jurisdictions that are prohibited. It is your responsibility to ensure that registration and play from your country or province are lawful.

3. Games and Software Providers

3.1 Top Games

The Service offers a selection of games including, but not limited to, a variety of slot titles and live dealer games. Game availability varies by domain and by jurisdiction. Game examples cited in public materials include both popular slot titles and live game show formats; however, the actual list accessible to you will be shown in the game lobby for your account.

3.2 Software Providers

Games are supplied by multiple third‑party software providers. Provider lists may change over time and by domain. The presence of a provider on the Service does not imply that a provider’s games are licensed by the same regulator as the Service itself; providers may hold their own certifications and licences.

3.3 Total Game Count

The number of games varies by domain, date and jurisdiction. Publicly reported game counts may differ between domains. The total number of games available to you will be displayed in the game lobby and may change without prior notice.

3.4 Game Categories

Game categories may include slots, jackpots, table games (e.g., roulette, blackjack, baccarat), video poker, live casino, game shows, crash/instant‑win games, bingo, keno and virtual sports. Contribution percentages to wagering requirements and rules for each game type may differ and are set out in the bonus terms and game rules.

4. Bonuses and Promotions

4.1 Welcome Bonus (Amount, % Match, Free Spins)

Promotional offers are displayed in the cashier and may vary by domain and jurisdiction. Public materials reference a Canada‑targeted welcome offer described as a 100% match plus 50 free spins with a minimum deposit. Specific monetary caps, eligible games for free spins, spin value and other parameters are set out in the promotion terms applicable to your account and must be checked at the time of deposit.

4.2 Welcome offers specific to Canada

Where a welcome offer is targeted at Canadian players, its availability is limited to eligible provinces and to accounts that meet the stated requirements. Promotional availability is subject to geo‑verification and may be removed or changed without notice. Eligibility for Canadian offers will be determined at the time of deposit and may require specific opt‑in actions.

4.3 Process of activation for Welcome Bonus

To claim a welcome bonus you must register a new account, make a qualifying deposit meeting any stated minimum, and ensure the promotion is selected in the cashier if required. Some bonuses may require a promo code; others do not. If the cashier does not display the promotion for your account, do not assume entitlement — contact support before placing wagers.

4.4 Wagering Requirements

Wagering (playthrough) requirements vary by promotion. A commonly cited example in public materials references a 40× wagering requirement on bonus amounts for certain welcome offers. Contribution rates for different game types differ (e.g., slots typically contribute more than table games). Wagering requirements must be met within the promotion timeframe or remaining bonus funds and winnings may be forfeited. Detailed contribution tables and rules for each promotion are published with the promotion.

4.5 Time Limits

Promotions are time‑limited. Specific expiration periods for wagering and bonus validity are set out in each promotion’s terms. Examples in public materials reference both short (e.g., 7 days) and longer (e.g., 30 days) timeframes. You should consult the applicable promotion terms before participating.

4.6 Recurring Promotions

The Service may offer recurring promotions such as reload bonuses, cashback, tournaments and leaderboards. Availability, frequency and terms of such promotions may vary by domain and jurisdiction and are subject to change. Participation may require opt‑in.

4.7 Cashback Offers

Cashback offers, where available, are calculated according to the stated method in the promotional terms (commonly net losses over a specified period). Cashback may be subject to wagering requirements or caps. Details for any specific cashback offer are provided in the promotion terms.

4.8 Reload Bonuses (list any available)

Reload bonuses may be offered at the discretion of the operator. Sample public offers include weekend or Sunday reloads with percentage matches and maximum amounts. All reload offers are subject to their own terms, including minimum deposits, wagering requirements and eligible payment methods.

4.9 Free Spins Bonuses

Free spin promotions specify qualifying deposits, eligible games, spin value and any maximum withdrawal limits from free spin winnings. Free spins granted under a promotion may be subject to wagering requirements and time limits. The specific slot(s) and spin value for any free spin offer are described in the offer terms.

4.10 General Bonus Terms and Conditions

General rules applicable to bonuses may include: a single active bonus per account unless otherwise stated; maximum bet limits while a bonus is active; contribution percentages by game type towards wagering; requirements to provide KYC before bonus redemption; and the operator’s right to withhold or cancel bonuses in cases of abuse, bonus hunting, or suspected fraud. The operator reserves the right to refuse bonus claims or to void winnings and close accounts where abuse is suspected.

5. VIP and/or Loyalty Program

5.1 VIP Tiers and Rewards

A VIP or loyalty programme may be available and can include tiered status levels with associated benefits such as personalised offers, higher withdrawal limits and priority support. Specific tier names, thresholds and benefits vary and are communicated in the account dashboard for eligible players.

5.2 How to Qualify

Qualification for VIP tiers is typically based on wagering volume and account activity. Slots and other eligible games contribute to progression according to conversion rules set by the operator. Exact points‑to‑wager ratios and qualification thresholds are published in the programme rules where available.

5.3 Loyalty Program Description

Progress in the loyalty programme is displayed in the account dashboard. Benefits may include exclusive promotions, expedited processing and dedicated account services for high‑tier players. Entry and progression are generally automatic following qualifying activity.

5.4 Loyalty Program Rules

Rules governing tier maintenance, point expiry, bonus eligibility and any opt‑out rights are set out in the loyalty programme terms. The operator may impose monthly activity requirements to retain a tier and may adjust programme mechanics with prior notice where required by law or operational needs.

6. Payment Methods and Banking Terms

6.1 Deposit Methods (Min/Max, Processing Times, Fees)

The Service accepts multiple payment methods, which may include credit/debit cards, Interac e‑Transfer (where available), e‑wallets, prepaid vouchers, bank transfers and cryptocurrencies. Minimum and maximum deposit amounts, processing times and any fees are displayed in the cashier and differ by payment method and jurisdiction. Cryptocurrency deposits are subject to network confirmation times and associated network fees. The operator does not generally charge deposit fees but cannot control third‑party or banking fees.

6.2 Withdrawal Methods (Min/Max, Processing Times, Fees)

Withdrawal methods, minimum and maximum amounts, processing times and fees vary by method and jurisdiction. Typical processing times in public materials include expedited processing for e‑wallets, several business days for cards and bank transfers, and fast settlement for cryptocurrencies after network confirmations. Withdrawal limits and permitted withdrawal routes are subject to the operator’s withdrawal policy, which may require the use of the same payment method for deposit and withdrawal where possible. KYC clearance is required prior to withdrawal. The operator may impose maximum daily, weekly or monthly limits for withdrawals.

7. Key Terms and Conditions

7.1 Bonus Terms (Wagering, Max Bet, Game Restrictions)

All bonuses are governed by specific bonus terms published with each promotion. These terms typically specify wagering requirements (e.g., 40× the bonus amount), maximum bet limits while a bonus is active, eligible and excluded games, and contribution rates by game type. Failure to follow the bonus terms may result in forfeiture of the bonus and related winnings. The operator may withhold or reclaim bonuses and winnings obtained through bonus abuse or circumvention of terms.

7.2 Deposit Limits

Deposit limits may be imposed on accounts either by the operator or at the request of the player. Public materials reference example default deposit caps; actual limits applicable to your account will be shown in your account settings. Higher limits may be available for verified or VIP accounts subject to additional checks.

7.3 Withdrawal Limits

Withdrawal limits may apply per day, week and month. The operator will disclose applicable limits in the cashier and may adjust these limits for individual accounts. Where limits are applied, the operator will process withdrawals in accordance with those limits and applicable law.

7.4 Account Restrictions

The operator may suspend, restrict or close accounts for reasons including but not limited to: suspected fraud, breach of these Terms, incomplete or inaccurate KYC information, chargebacks, collusion, money laundering concerns, location restrictions, or abuse of promotions. During any investigation or receipt of requested documentation, account access and withdrawals may be restricted. You agree not to attempt to circumvent restrictions, including by creating additional accounts.

7.5 Limitation of Liability and Indemnity

To the fullest extent permitted by law, the operator is not liable for indirect or consequential losses arising from use of the Service, suspension or termination of accounts, or any failure of the Service due to events beyond reasonable control. You agree to indemnify the operator against any loss, liability, cost or expense arising from your breach of these Terms or misuse of the Service.

7.6 Chargebacks and Reversals

You must not initiate a chargeback or reversal for any payment to the Service without prior written agreement from the operator. Chargebacks may result in account suspension, forfeiture of balances and claims for losses. The operator reserves the right to recover funds and to take legal or enforcement action where chargebacks are improper or fraudulent.

7.7 Amendments to Terms

The operator may amend these Terms at any time. Material changes will be notified to you by posting updated terms on the domain and, where practicable, by other contact methods. Continued use of the Service after notice of changes constitutes acceptance of the updated Terms.

8. Mobile and Technical Features

8.1 App Availability (iOS/Android)

The Service may be delivered via a browser‑based mobile experience or progressive web app (PWA). Availability of native applications for iOS or Android varies by domain and jurisdiction and is subject to app store policies. If a native app is provided, its distribution and use are subject to the relevant store terms.

8.2 Mobile Browser Optimization

The Service is designed to function in modern mobile browsers and is optimised for a range of devices. Supported browser versions and device compatibility are specified in the site information for each domain. Not all features available on desktop may be available on all mobile devices.

8.3 User Experience and Speed on Mobile

Performance depends on device capabilities, network conditions and chosen game providers. While many games support instant play and live streaming, performance is not guaranteed on all devices or networks. The operator is not liable for loss of session data or interruptions caused by network issues.

8.4 Process of registration on mobile

Registration via mobile follows the same steps as desktop: open the site in a mobile browser, complete the registration form, accept these Terms and submit any required documents through your account dashboard. KYC uploads and support interactions are supported via mobile interface where available.

9. Security and Fair Play

9.1 SSL & Encryption Standards

The operator uses industry standard measures to protect user data in transit. The specific encryption protocols and security services in use are set out on the site. While reasonable steps are taken to secure the Service, no electronic system can be guaranteed absolutely secure, and the operator disclaims liability for unauthorised third‑party access beyond its reasonable control.

9.2 RNG & Game Fairness (Auditors like eCogra/iTech Labs)

Games are provided by independent software suppliers who are responsible for the integrity of their games and random number generation. Some games may carry independent certifications from recognised testing bodies; such certifications, if present, are noted in the game information. Certain game types (for example, some instant‑win or crash games) may use provably fair mechanics where disclosed; verification methods are provided within the relevant game client.

9.3 Customer Support (Channels, Response Time)

Customer support is available through the channels displayed on the domain. Response times vary by channel; live chat offers the fastest response where available and email responses may take longer. Typical response times are provided in the support information for the domain but are not guaranteed.

9.4 Support Availability (Hours, Languages)

Support hours and available languages are published on the domain. While multi‑language site content may exist, availability of native language support for all jurisdictions cannot be guaranteed. For Canadian users, support availability in French may be limited; enquiries should be made via the contact email for clarification.

10. Responsible Gambling Features

10.1 Tools (Deposit Limits, Time-Outs, Self-Exclusion)

The Service provides tools to help manage play, such as deposit limits, loss limits, session reminders, cooling‑off periods, time‑outs and self‑exclusion. Self‑exclusion periods once set will be enforced for the selected term and cannot be reversed before expiry. To enable limits or self‑exclusion you may use the account settings or contact support. The operator may also apply limits where required by law or to protect vulnerable players.

10.2 Links to Support Organizations

The Service may provide references to third‑party responsible gambling resources. Availability of specific regional support organisations on the domain may vary. Canadian players are encouraged to seek assistance from provincial support services if required and to contact the operator for help in accessing support resources.

11. Advantages and Disadvantages

11.1 Pros

Advantages described in public materials include a broad selection of games, multiple software providers, live casino options, mobile browser access and a variety of payment methods including cryptocurrencies. Availability and specific features are domain dependent and subject to change.

11.2 Cons

Public materials indicate recent market entry for certain domains and identify inconsistencies in published corporate and licence data across different domains. Independent reviews have noted areas for careful review, including bonus terms, jurisdictional availability and the need to verify regulatory details for the specific domain you intend to use. The operator’s security and safety index may be subject to ongoing assessment by third parties.

12. General Casino Information

12.1 Year Founded

Publicly available sources provide differing accounts of launch dates for various domains associated with the brand. The operator may list founding or launch information on the domain’s legal notice; users should consult the domain they intend to use for the most accurate information.

12.2 Operator/Parent Company

The legal entity responsible for a particular domain will be identified in that domain’s legal or about pages. Operator details may differ between domains and payment operators may be third parties. Users must consult the legal notices on the domain they use to confirm the operator and any third‑party payment processors.

12.3 Supported Languages

Site languages vary by domain. The languages presented to you are based on the domain configuration and your geographic settings. Availability of customer support in a particular language is not guaranteed by the presence of the language on the site.

12.4 Accepted Countries

Acceptance of players is determined by the domain’s policies and applicable law. Some promotions may be targeted at specific countries, such as Canada; eligibility is confirmed during registration and deposit processes. The operator reserves the right to restrict access from certain countries or provinces at any time.

12.5 Restricted Countries

A list of restricted countries is maintained and may be updated. The operator will refuse registrations and play from jurisdictions where access is prohibited. You are responsible for ensuring that you are not located in a restricted jurisdiction when accessing the Service.

12.6 Short brand description

ThorFortune Casino operates an online gaming service offering a variety of casino games, live dealer content and related promotions. The Service aims to provide responsible gaming controls, KYC verification and a secure customer experience. Users must verify the specific domain’s legal, licensing and promotional terms before funding an account. The operator’s obligations, your rights and available remedies are governed by these Terms and by applicable law.

Contact: [email protected]